TERMS & CONDITIONS

Last updated: 01/12/25

These Terms govern your use of VinnysPrintShop.co.uk.
By accessing the site or purchasing products, you agree to these Terms.

1. About Us

Vinny’s Print Shop
Website: www.vinnysprintshop.co.uk
Email: vinny ‘at’ vinnywhiteman.com
Based in: United Kingdom

2. Products & Descriptions

We sell photographic prints of nature, eclipses, stars, auroras, landscapes, and more.

We aim to ensure all images, descriptions, and pricing are accurate.
Colours may vary slightly due to screen differences.

3. Ordering & Payment

By placing an order, you confirm that:

  • You are at least 18 years old

  • Payment details provided are correct

  • You agree to the total price displayed at checkout

We accept payment via secure third-party processors (PayPal, Stripe, etc.).

Orders are only confirmed once payment is completed.

4. Shipping & Delivery

Delivery times vary depending on:

  • Shipping method

  • Destination

  • Print production time

Estimated delivery times are shown at checkout.
We are not responsible for delays caused by couriers.

5. Returns, Refunds & Cancellations

We follow UK Consumer Rights Law.
See the full policy below.

6. Intellectual Property

All photographs, images, branding, logos, and content are the property of Vinny’s Print Shop and protected by copyright.

You may not reproduce or redistribute images without written permission.

7. Limitation of Liability

We are not liable for:

  • Losses due to courier delays

  • Loss of profits, business, or data

  • Issues arising from misuse of products

  • Technical issues beyond our control

Your statutory rights remain unaffected.

8. Contact Us

For any questions:

Email: vinny ‘at’ vinnywhiteman.com
Website: www.vinnysprintshop.co.uk

🔄 RETURNS & REFUND POLICY

Last updated: 01/12/25

We want you to love your print.
If something isn’t right, we’ll help.

1. Damaged or Faulty Items

If your print arrives damaged:

  • Contact us within 48 hours

  • Provide a description + photos of the damage

  • We will replace the item free of charge

2. Change of Mind Returns

Because prints are made to order, we cannot accept returns for:

  • Change of mind

  • Wrong size ordered

  • Not liking the colour once printed

This complies with UK “made-to-order goods” law.

3. Incorrect Orders

If we send the wrong item:

  • Contact us within 7 days

  • We will send a replacement or refund you fully

4. Lost Parcels

If your parcel does not arrive:

  • Let us know

  • After courier investigation, we will resend or refund

5. Refund Timeframes

Once approved, refunds take 3–7 working days to return to your payment method.

6. Contact for Returns

Email: vinny ‘at’ vinnywhiteman.com
Subject line: Return Request – Order #[number]